Basics of Support for Agile Teams

There’s a long-awaited point in history of each development team. Weeks and months of their hard work, conveniently split into sprints, are finally about to conclude in the Holy Grail of boards, managers, and shareholders – the release. This is when all the changes and adaptations couple with technical excellence and the finished product – or just, hopefully, valuable part of it – is given into willing hands of end-users. I believe there are countless parallel universes in which things just work fine. Users are happy, sales skyrocket, and team seamlessly switches to next product. Thing is though, we live on planet Earth, which leads to a slightly different outcome.

Namely, all hell breaks loose. Continue reading “Basics of Support for Agile Teams”